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Urban Vet Care

Updated 2026-07-10 · 1,287 reviewed · 184 listed · Scored from 855 Google reviews · How we rank ›

4.7(855) 84 composite score See reviews on Google ✓ Verified
Veterinary Dental CareGeneral Veterinary CareLow-Cost & Vaccine ClinicsVeterinary PharmacySurgery & Specialty CareEmergency & Urgent CareExotic & Avian CareLarge Animal & Equine
Urban Vet Care
Services
Veterinary Dental Care, General Veterinary Care, Low-Cost & Vaccine Clinics
Reviews
855

What recent reviews say

Most reviewers experience exceptional personal care, especially from certain vets like Dr. Barone and Dr. Mott, who take time with anxious pets and explain options clearly. Recurring friction points are phone estimate errors that result in surprise charges at visit, delayed responses to patient questions, and variability in how individual staff handle routine appointments.

Their website lists acupuncture, in-house lab, ultrasound, and online pharmacy alongside general care and surgery. They are AAHA accredited and have operated since 2003. The main risk: front desk pricing may not match what the examining vet charges, so confirm fees in writing before the appointment.

Praised for
  • skilled vets
  • compassionate bedside manner
  • thorough explanations
  • good with anxious pets
  • long-term relationship building
Watch-outs
  • pricing mismatches between phone estimates and final bill
  • poor follow-up communication from vets
  • rushed appointments despite low lobby traffic
  • inconsistent staff knowledge and training
  • insensitive handling of deceased pet records
compassionate-staffskilled-vetsgood-with-anxious-petsclear-communicationcaring-bedside-manneroverpricedpoor-follow-uprushed-appointments
Best for: Pet owners with anxious dogs or cats who need careful handling and detailed post-appointment follow-up calls.
Think twice if: Phone estimates often differ from the final charge; confirm exam and service costs in writing before your visit to avoid surprise bills.

Strengths

  • Dr. Barone and Dr. Mott widely praised for skill and compassion
  • Allows pets to wait in exam rooms to reduce stress
  • Acupuncture and advanced diagnostics in-house
  • AAHA accredited

Worth knowing

  • Dr. Barone praised for thorough exams, sitting on floor to calm shy pets, follow-up calls
  • Dr. Mott skilled in sedation for difficult veterinary patients
  • Exam rooms available for waiting instead of lobby, reducing pet stress
  • In-house acupuncture for chronic pain management
  • Online pharmacy available
  • Some reviews note tech staff inconsistency and occasionally vague answers

What reviews say by service

General Veterinary Care
Dr. Barone and team provide thorough exams with clear explanations; some reports of rushed appointments.
Surgery & Specialty Care
Positive coordination with specialist surgeons; acupuncture recovery support praised.
Veterinary Dental Care
No specific dental reviews; dental-care is listed as a service category.
Emergency & Urgent Care
Urgent care offered but no specific urgent-care reviews in sample.
Exotic & Avian Care
Listed category but no exotic or avian reviews in sample.
Large Animal & Equine
Listed category but no large-animal reviews in sample.

How it compares

  • Rated 4.7 against a 4.57 average across the 110 veterinary dental care businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 80
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
757
4
26
3
18
2
15
1
39

Common questions

Can my pet wait in the exam room instead of the lobby?
Yes. Reviewers note that pets can wait in the exam room, which helps reduce stress.
Does Urban Vet Care offer acupuncture?
Yes, acupuncture is available and has been used for chronic pain management and recovery support.
What should I do about phone estimates that don't match the final bill?
Confirm exam and service costs in writing at check-in. Reviews note that phone estimates often differ from what vets charge after examination.

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Last updated 2026-07-10