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UrgentVet

Updated 2026-07-10 · 1,287 reviewed · 184 listed · Scored from 288 Google reviews · How we rank ›

4.6(288) 83 composite score See reviews on Google ✓ Verified Publishes prices
General Veterinary CareEmergency & Urgent CareSurgery & Specialty CareVeterinary Dental CareExotic & Avian CareLarge Animal & Equine
UrgentVet
Services
General Veterinary Care, Emergency & Urgent Care, Surgery & Specialty Care
Reviews
288

What recent reviews say

Most patients see UrgentVet as a fast, kind alternative to emergency hospitals that costs less and respects both their pet's fear and their wallet. Reviewers praise named staff like Dr. May, Dr. Hoppe, and Sharla for patient, thorough care, same-day availability, and gestures like follow-up calls and memorial cards. A small but vocal minority report high prices that undercut the "urgent care savings" pitch, vague diagnoses, prescriptions they felt were unnecessary or overpriced, and incomplete exam notes. The clinic's Fear Free certification aligns with repeated praise for gentleness with difficult or anxious animals.

Staff professionalism varies in one-star reviews: billing errors and incomplete follow-up stand out as friction points alongside pricing frustration. Strengths centre on emotional labour-end-of-life care, same-day diagnosis of serious conditions like pyometra, and transparent explanations-which critics even in negative reviews acknowledge. The business's promise of affordability appears to hinge on what you're comparing to (emergency vet: yes; specialist or longer-term care: less clear).

Praised for
  • caring and compassionate staff
  • knowledgeable vets
  • efficient service and quick access
  • affordable compared to emergency vet
  • good bedside manner with anxious pets
  • follow-up care and respect during euthanasia
Watch-outs
  • high prices for urgent care
  • inconsistent diagnosis and lack of transparency
  • rushed or incomplete exams
  • poor follow-up documentation
  • uncomfortable waiting area
compassionate-staffskilled-vetsgentle-with-animalsclear-communicationcaring-bedside-mannerresponsive-emergency-caregood-with-anxious-petshelpful-front-deskoverpricedtransparent-pricingpoor-follow-up
Best for: Pet owners needing after-hours or same-day care for acute illness in anxious or difficult animals, seeking to avoid emergency hospital costs.
Think twice if: Some reviewers report unexpected upsells, vague diagnoses without x-ray review, and medication prices that offset the urgent care savings. Verify billing and ask for written exam notes before leaving.

Strengths

  • Fear Free certified with genuine reputation for calm handling of anxious pets
  • same-day availability and online check-in reduce wait friction
  • 40% less than emergency vet for urgent cases
  • staff follow up by phone and memorial cards suggest continuity of care

Worth knowing

  • Dr. May, Dr. Hoppe, technician Lela, and Sharla named in praise for patience and skill with anxious animals
  • online check-in reduces check-in delays; one reviewer arrived at reserved time with no wait
  • follow-up phone call next day after discharge noted in Review 8
  • memorial cards with paw prints sent after euthanasia (Review 19)
  • pyometra diagnosis caught and managed with emergency surgery (Review 16)
  • Fear Free Casco Enclosures used for anxious animals

What reviews say by service

Emergency & Urgent Care
Same-day availability and quick triage praised; costs and billing transparency disputed.
General Veterinary Care
Good bedside manner and diagnosis acuity for acute problems, but incomplete exams and documentation noted.
Surgery & Specialty Care
Caught pyometra early and coordinated emergency surgery that saved life; euthanasia process described as humane and respectful.
Veterinary Dental Care
No clear review evidence.
Exotic & Avian Care
No clear review evidence.
Large Animal & Equine
No clear review evidence.

How it compares

  • Rated 4.6 against a 4.58 average across the 170 general veterinary care businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 73
Review volume 100
Review recency 100
Review sentiment 63
Profile completeness 100
Verification 30

Rating breakdown

5
257
4
2
3
1
2
3
1
25

Common questions

Can I drop in without an appointment?
Reviews indicate same-day availability and immediate/quick seating for walk-ins; the business also offers online check-in to hold a spot. No appointment required mentioned.
Do they offer evening or after-hours care?
Yes. Review 7 praises 'later hours in the day' for people at work; Review 1 and others describe urgent visits outside regular vet hours.
Will I receive follow-up care?
One reviewer received a follow-up phone call the next day (Review 8). Memorial cards with paw prints are sent after euthanasia (Review 19). Written exam notes and post-care instructions were not provided in one complaint (Review 14).

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Last updated 2026-07-10