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VCA Central Park Animal Hospital

Updated 2026-07-10 · 1,287 reviewed · 184 listed · Scored from 375 Google reviews · How we rank ›

4.4(375) 75 composite score See reviews on Google ✓ Verified
Veterinary Dental CareGeneral Veterinary CareLow-Cost & Vaccine ClinicsVeterinary PharmacySurgery & Specialty CareEmergency & Urgent CareExotic & Avian CareLarge Animal & Equine
VCA Central Park Animal Hospital
Services
Veterinary Dental Care, General Veterinary Care, Low-Cost & Vaccine Clinics
Reviews
375

What recent reviews say

Strong praise focuses on staff compassion, especially during euthanasia, and quick access to appointments. Named vets like Dr. Rice and Dr. Eury Rice earn specific recognition for gentleness. However, multiple reviewers call out VCA as substantially more expensive than competitors (dental work quoted at $1500-$2000 versus $900 elsewhere), poor follow-up on treatment plans, and difficult pharmacy policies. A consistent complaint emerges around defensive communication when patients question costs or seek cheaper care options. Reviewers describe a corporate machine optimizing for revenue rather than animal welfare.

Praised for
  • kind and compassionate staff during end-of-life care
  • quick appointment availability
  • gentle handling of anxious animals
  • knowledgeable vets on specific conditions
Watch-outs
  • significantly overpriced compared to other clinics
  • defensive staff and poor communication
  • chaotic appointment and pain management
  • restrictive prescription release policies
compassionate-stafflong-wait-timesoverpricedgentle-with-animalspoor-follow-uphelpful-front-deskcaring-bedside-mannerpushy-upselling
Best for: Pet owners prioritizing quick access and compassionate care at end of life, willing to pay premium pricing.
Think twice if: Price-conscious owners or those needing routine care or prescriptions elsewhere; reviewers report 50-100% markup versus independent vets and barriers to releasing prescriptions.

Strengths

  • same-day or quick appointment access
  • compassionate end-of-life and palliative care
  • named skilled vets like Dr. Rice and Dr. Eury Rice
  • dedicated cat waiting area

Worth knowing

  • Dr. Rice and Dr. Eury Rice named for compassion and gentleness
  • Vet tech Stevie and Zelle praised for bedside manner
  • Same-hour appointment availability mentioned
  • Dental cleaning and extraction quoted $1500-$2000 at VCA versus $900 elsewhere including anesthesia
  • 6-hour wait for dental procedure with no staff communication reported
  • Prescriptions released only via paper with vet signature; pharmacy policy requires filling through VCA
  • Staff accused of lying about injectable antibiotic efficacy to justify more expensive diagnostic testing

What reviews say by service

Veterinary Dental Care
Expensive quotes ($1500-$2000) deter patients; long delays and poor communication during procedures reported.
Surgery & Specialty Care
Praised for compassion during euthanasia and end-of-life options; concerns about prioritizing expensive diagnostics over effective treatment.
General Veterinary Care
Quick appointments appreciated; staff described as defensive when questioned on costs or alternative care.
Veterinary Pharmacy
Customers report restrictive policies requiring in-person visits and vet signatures; no electronic communication with outside pharmacies.
Emergency & Urgent Care
Same-hour appointment availability praised; compassionate care noted during medical crises.

How it compares

  • Rated 4.4 against a 4.57 average across the 110 veterinary dental care businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 61
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
287
4
36
3
6
2
9
1
37

Common questions

Can I fill my pet's prescriptions at an outside pharmacy?
No. The office states they do not communicate with external prescription companies. Patients must visit in person to obtain paper prescriptions signed by a vet, and the office recommends filling through their on-site pharmacy.
How quickly can I get an appointment?
One reviewer was able to schedule and arrive within the same hour for an eye infection. However, other reviewers report long waits on the day of appointment (one patient waited 6 hours without updates before a dental procedure).
How much does a dental cleaning and extraction cost?
VCA quoted $1500-$2000 for cleaning and one extraction; another reviewer paid $900 at a competitor for cleaning, extraction, blood work, and anesthesia combined.
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Last updated 2026-07-10