
Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare - Denver
Most families report a deeply compassionate, calm experience. Dr. Katie, Dr. Knepler, Dr. Sprague, and others took time, explained each step, and let people say goodbye without rush. Same-day appointments available. Several mentioned their pet remained peaceful at home instead of stressed at a clinic. The main frustration: hidden costs. Multiple reviewers discovered surprise charges after booking, upsells for after-hours or travel fees, and a $140 surprise invoice. One family paid for a cancelled appointment and felt the $200 cancellation charge exploited their grief. Aftercare follow-up also faltered: a memorial candle page went unposted for days, and staff did not notify the pet's regular vet of the death.

