- Do you accept wellness plans, and what do they cover?
- Yes. Plans start at $80/month and include preventive care, comprehensive exams, vaccines, heartworm prevention, and tick/flea medication. However, coverage details (e.g., whether xrays are included) are sometimes disputed between the phone line and in-person staff, and services may be withheld until additional tests or procedures are purchased.
- How long does it take to get an appointment?
- Wait times have recently improved but remain significant. One reviewer required five phone call attempts and over an hour of hold time just to schedule. Another waited three days for an urgent appointment for a seriously ill older dog.
- What should I do if my pet is anxious at the vet?
- The clinic has a documented pattern of refusing routine care (vaccines, nail trims, exams) to anxious or nervous pets unless owners consent to sedation. Multiple reviewers describe being pressured into $90 sedatives that did not work or were unnecessary for fearful (not aggressive) animals. If your pet is anxious, consider discussing alternatives with the vet before the appointment or seeking a different clinic.
