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Chewy Vet Care 9+Co

Updated 2026-07-10 · 1,287 reviewed · 184 listed · Scored from 272 Google reviews · How we rank ›

4.8(272) 86 composite score See reviews on Google ✓ Verified
Veterinary Dental CareGeneral Veterinary CareLow-Cost & Vaccine ClinicsVeterinary Pharmacy
Chewy Vet Care 9+Co
Services
Veterinary Dental Care, General Veterinary Care, Low-Cost & Vaccine Clinics
Reviews
272

What recent reviews say

Most visits go smoothly with attentive, kind staff who explain options and costs clearly. Dr. Johnson and colleagues shine at calming anxious pets. The team shares knowledge generously, sends detailed aftercare notes, and maintains a fun patient photo display. Prices run high even with insurance, and one patient reported serious complications from medication advice and wound care that triggered slow responses until a bad review prompted action.

The Chewy app integrates records and makes scheduling simple. Staff are named and personable: Amanda, Shannon, Dr. Robb, Dr. Todd, Yesi, and others appear repeatedly in positive accounts. The location markets free chat with a vet tech and wellness plans alongside routine and urgent in-person care.

Praised for
  • gentle handling and calm animals
  • clear communication and transparency
  • personal touches and staff warmth
  • responsive care and attention to detail
  • easy appointment access and portal tools
Watch-outs
  • high prices and surprise fees
  • slow response times to concerns
  • poor medication guidance and follow-up
  • dismissive treatment during complaints
compassionate-staffskilled-vetsgentle-with-animalsclear-communicationhelpful-front-deskknowledgeable-staffcaring-bedside-manneroverpricedpoor-follow-up
Best for: Pet owners seeking a calm, communicative clinic with personal attention and willing to pay a premium.
Think twice if: Budget-conscious owners or those needing urgent follow-up support during medication side effects or complications.

Strengths

  • Staff warmth and personal touch (patient photo book, treats, named techs and vets)
  • Clear cost and care communication throughout visits
  • Gentle handling that calms vet-anxious pets
  • Integrated Chewy app for records and scheduling

Worth knowing

  • Staff named include Dr. Johnson, Dr. Robb, Dr. Todd, Amanda, Shannon, Yesi, Samantha, Sara, Tess, Maddie, Jess
  • Maintains patient photo display of past and first-ever patients at the location
  • Offers detailed written aftercare summaries with personal touches
  • Integrates pet records with Chewy app and wellness portal
  • One report of inadequate medication side effect disclosure (gabapentin causing vomiting) and slow response time to deteriorating pet condition
  • Clinic reimbursed patient for initial visit and follow-up vet after complaint escalated

What reviews say by service

General Veterinary Care
Clear exam explanations, gentle handling, proactive care planning praised; one case of medication side effects and delayed response flagged
Veterinary Dental Care
No dental-specific reviews; general facility praise applies
Low-Cost & Vaccine Clinics
Prices called high despite insurance; premium positioning noted
Veterinary Pharmacy
One complaint of medication given without clear side effect warnings

How it compares

  • Rated 4.8 against a 4.57 average across the 110 veterinary dental care businesses listed here.
  • Has more Google reviews than 52% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 85
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
254
4
4
3
2
2
1
1
11

Common questions

Can I get an appointment quickly?
Yes, reviewers report being able to get in quickly. The Chewy app lets you schedule online.
Does the clinic offer any free services?
Yes, they offer free chat with a licensed vet tech. They also have wellness plans available.
Does my pet's data stay in one place?
Yes, all pet records are integrated into the Chewy app and pet portal, making aftercare and follow-up accessible in one place.
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Last updated 2026-07-10