Staff move fast when pets arrive and keep owners calm through frightening situations, treating both animal and human with genuine care. They explain every step without inflating bills, let you stay beside your pet, and follow up by phone or text during recovery, even offering rest rooms to exhausted owners.
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As published by the business on its own website; not independently verified.
Vetco offers low-cost vaccinations and trains dogs at their Central Denver location. Reviewers praise quick checkout and friendly staff, but some experience long waits, unclear pricing upfront, and rough pet handling. Strong positive experiences with Dr. Hawkins contrast sharply with complaints about communication and delays.
Sploot earns 4.8 stars across 761 reviews, with 94% five-star ratings. Most customers praise the warmth and knowledge of staff like Dr. Rachel Thresher, Dr. Ben, Dr. Livia Wieringa, and Nurse Alexis, who explain treatments clearly and handle nervous pets with genuine care. Prices are quoted upfront, and the clinic prioritizes what pet owners can afford. A small but serious minority report rushed visits that skip necessary work, overcharging for minimal care, and reluctance to perform diagnostic procedures. One customer paid $95 for treats when seeking a tissue biopsy; another had two cats' appointments bungled, with the second cat receiving only vital signs before a $750 bill and no follow-up.
Most visits go smoothly with attentive, kind staff who explain options and costs clearly. Dr. Johnson and colleagues shine at calming anxious pets. The team shares knowledge generously, sends detailed aftercare notes, and maintains a fun patient photo display. Prices run high even with insurance, and one patient reported serious complications from medication advice and wound care that triggered slow responses until a bad review prompted action. The Chewy app integrates records and makes scheduling simple. Staff are named and personable: Amanda, Shannon, Dr. Robb, Dr. Todd, Yesi, and others appear repeatedly in positive accounts. The location markets free chat with a vet tech and wellness plans alongside routine and urgent in-person care.
Last updated 2026-07-10