17 low data
GCC
No rating yet✓ Verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
General Veterinary Care
Five Points Animal Hospital
Veterinary Dental CareGeneral Veterinary CareLow-Cost & Vaccine ClinicsVeterinary PharmacyEmergency & Urgent CareSurgery & Specialty CareExotic & Avian CareLarge Animal & Equine
- Services
- Veterinary Dental Care, General Veterinary Care, Low-Cost & Vaccine Clinics
- Reviews
- 65
What recent reviews say
Five Points earns trust quickly through vets who listen and deliver. Dr. Dooley and Dr. Nelson handle complex surgeries (TPLO, mass removal, hematoma) with care and clarity; staff follow up the next day and provide transparent pricing upfront. One reviewer noted some techs seem put off by excited dogs, but the overall tone is that this clinic accommodates high-energy pets and urgent cases alike, often same-day.
The practice is exceptionally clean and calm. Reviewers consistently mention affordability compared to other Denver vets and appreciation for how staff explain options without pushing unnecessary treatment. Multiple owners of large or anxious dogs have switched here permanently.
Praised for
- skilled surgeons (Dr. Dooley, Dr. Nelson)
- gentle with anxious and excitable animals
- transparent estimates and aftercare
- responsive same-day emergency access
- thoughtful staff who listen
Watch-outs
- some techs appear dismissive of energetic dogs
skilled-vetscompassionate-staffgentle-with-animalsclean-facilitytransparent-pricingresponsive-emergency-careclear-communicationhelpful-front-desk
Best for: Owners of large, energetic, or anxious dogs; those needing surgery or urgent same-day care.
Think twice if: Some front-desk or tech staff may react negatively to very excitable pets, though vets themselves are patient.
Strengths
- Experienced surgeons (TPLO, mass removal, orthopedic procedures)
- same-day emergency availability
- transparent pricing and detailed aftercare instructions
- calm environment that works for anxious or excitable dogs
Worth knowing
- Dr. Dooley performs hematoma and post-operative care; earns trust quickly
- Dr. Nelson performs TPLO (orthopedic) surgeries and mass removal; known for transparent surgical planning
- JC (front desk) praised for patient phone support
- Staff follow up by phone the day after sick visits
- Handles senior dogs with GI issues same-day
What reviews say by service
- Surgery & Specialty Care
- Dr. Dooley and Dr. Nelson handle TPLO, hematoma, and mass removal with care; transparent estimates and detailed aftercare.
- Emergency & Urgent Care
- Staff squeeze in same-day appointments for infections and urgent GI issues; follow-up phone call next day.
- General Veterinary Care
- Vets listen to concerns without pushing unnecessary treatment; calm environment aids anxious pets.
- Veterinary Dental Care
- Dental care listed and site mentions it, but no specific review commentary.
- Low-Cost & Vaccine Clinics
- Vaccine appointments praised for calm handling and getting shots on first try; reviewers note affordability vs. other Denver practices.
- Veterinary Pharmacy
- Mentioned on site; no direct review commentary.
How it compares
- Rated 5 against a 4.57 average across the 110 veterinary dental care businesses listed here.
- Has more Google reviews than 31% of the businesses in this directory.
How we scored this
Scoring Method Star rating 92
Review volume 79
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30
Rating breakdown
5
63
4
1
3
1
2
0
1
0
Common questions
- Can you get me in same-day if my pet is sick?
- Yes. Multiple reviewers report being squeezed in for infections, GI issues, and other urgent cases the same day they called.
- How much does surgery cost?
- Reviewers describe pricing as very reasonable and affordable compared to other Denver vets. Dr. Nelson and staff provide transparent written estimates upfront before any surgery.
- Are your vets good with anxious or excitable dogs?
- Yes. A husky owner reported the best vaccine appointment ever in a calm environment. The vets are praised for patience with anxious pets, though one reviewer noted some techs may seem less receptive to very excited dogs.
Similar veterinarian nearby
82
Sploot Veterinary Care - RiNo
4.8(833)✓ VerifiedPublishes prices
Staff consistently treat nervous animals with patience and calm. Multiple reviewers praise specific vets by name (Dr. Mattie Newman, Dr. Newman) for compassion during exams and surgery, and for finding cost-effective treatment paths. However, billing practices overshadow care quality. No-show fees of $85-89 are charged even when circumstances are acknowledged (family emergencies, highway crashes), and reviewers report surprise "emergency" charges and vaccination pricing 2-3x market rate. Communication gaps about appointment purpose and fees before arrival create frustration. The clinic states it offers Fear Free approach and serves RiNo and metro Denver. Appointment availability is quick for urgent cases. But reviewers feel nickel-and-dimed by policies that prioritize revenue collection over flexibility or transparency. One reviewer moved their cat to another clinic after a disputed no-show fee despite staff politeness throughout.
Veterinary Dental CareGeneral Veterinary CareLow-Cost & Vaccine Clinics
88
Livewell Animal Hospital of RiNo
4.9(168)✓ Verified
Livewell earns deep loyalty from most patients. Reviewers consistently praise Dr. Kramer, Dr. Hoppe, and the clinical team for genuine care, clear explanations, and willingness to address every question. Staff call with updates after surgery, remember pet names on welcome signs, and book same-day appointments. Minor friction exists: two reviewers cited a specific receptionist as rude and dismissive; one long-standing client reports that a vet advised against eyelid surgery that later proved medically necessary, leading to permanent corneal damage and frustration over perceived upselling. Dental and surgical services stand out in the reviews. TPLO surgeries, spay procedures, and routine exams happen with pre-visit coordination and post-op communication. Pricing is called fair by most, though one reviewer felt charges were padded. The clinic serves River North, Five Points, and Auraria, operates seven days weekly, and has grown to over 168 reviews in roughly a year of operation.
Veterinary Dental CareGeneral Veterinary CareLow-Cost & Vaccine Clinics