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Sploot Veterinary Care - RiNo

Updated 2026-07-10 · 1,287 reviewed · 184 listed · Scored from 833 Google reviews · How we rank ›

4.8(833) 82 composite score See reviews on Google ✓ Verified Publishes prices
Veterinary Dental CareGeneral Veterinary CareLow-Cost & Vaccine ClinicsVeterinary PharmacySurgery & Specialty CareEmergency & Urgent CareExotic & Avian CareLarge Animal & Equine
Sploot Veterinary Care - RiNo
Services
Veterinary Dental Care, General Veterinary Care, Low-Cost & Vaccine Clinics
Reviews
833

What recent reviews say

Staff consistently treat nervous animals with patience and calm. Multiple reviewers praise specific vets by name (Dr. Mattie Newman, Dr. Newman) for compassion during exams and surgery, and for finding cost-effective treatment paths. However, billing practices overshadow care quality. No-show fees of $85-89 are charged even when circumstances are acknowledged (family emergencies, highway crashes), and reviewers report surprise "emergency" charges and vaccination pricing 2-3x market rate. Communication gaps about appointment purpose and fees before arrival create frustration.

The clinic states it offers Fear Free approach and serves RiNo and metro Denver. Appointment availability is quick for urgent cases. But reviewers feel nickel-and-dimed by policies that prioritize revenue collection over flexibility or transparency. One reviewer moved their cat to another clinic after a disputed no-show fee despite staff politeness throughout.

Praised for
  • compassionate, patient care with anxious pets
  • skilled vets and knowledgeable staff
  • responsive emergency appointments
  • good communication and advocacy for pet health
Watch-outs
  • high cancellation/no-show fees ($85-89)
  • prices 2-3x higher than other vets
  • unclear fee explanations at point of care
  • poor communication about appointment purpose and billing policies
compassionate-staffskilled-vetsgood-with-anxious-petsresponsive-emergency-careoverpricedpushy-upsellingknowledgeable-staff
Best for: Pet owners with anxious animals who can budget for premium pricing and strict cancellation policies
Think twice if: You cannot afford no-show fees ($85-89) or prefer transparent, lower pricing; past reviewers reported surprise emergency charges and vaccines costing 2-3x market rate

Strengths

  • Fast emergency appointments available
  • Compassionate, patient handling of anxious animals
  • Skilled surgical alternatives (repair vs. amputation example)
  • Named vets known for advocacy

Worth knowing

  • Dr. Mattie Newman named for compassionate care
  • Staff provided private room and quiet space for shy cats
  • Offered surgical repair option instead of amputation
  • Fear Free veterinary approach stated on website
  • Sploot offers membership with claimed annual savings up to $650

What reviews say by service

General Veterinary Care
Vets skilled and compassionate, but exam charges high ($200+ without discounts) and surprise fees frustrate
Emergency & Urgent Care
Staff responsive and kind during urgent visits, appointments available quickly, but emergency surcharges not disclosed upfront
Surgery & Specialty Care
Vets offer creative surgical solutions (repair vs. amputation); post-op communication excellent
Veterinary Dental Care
Praised for quick vaccine updates and accommodation for anxious cats; limited detail in reviews
Low-Cost & Vaccine Clinics
Charges claimed to be 2-3x higher than competitors; vaccinations require wellness/exam, not offered as standalone low-cost service

How it compares

  • Rated 4.8 against a 4.57 average across the 110 veterinary dental care businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 86
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
782
4
3
3
5
2
8
1
35

Common questions

Can you fit my pet in quickly if they're sick?
Yes. Reviewers report same-day and next-morning urgent appointments available, even when other vets had multi-day waits.
Does Sploot accommodate anxious or shy pets?
Yes. Staff provide private rooms, extra time, and calm handling. Multiple reviewers named staff members (Dr. Mattie Newman, Kortnee, Jade) for patient, compassionate care with nervous animals.
What happens if I miss an appointment?
You will be charged an $85-89 no-show fee, even if you notify them of extenuating circumstances. The fee is charged regardless of appointment length or service delivered.
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RiNoVet Animal Emergency Care
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Last updated 2026-07-10