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Stockton Pet Hospital

Updated 2026-07-10 · 1,287 reviewed · 184 listed · Scored from 236 Google reviews · How we rank ›

3.8(236) 66 composite score See reviews on Google ✓ Verified
Low-Cost & Vaccine ClinicsGeneral Veterinary CareEmergency & Urgent CareSurgery & Specialty CareVeterinary Dental CareExotic & Avian CareLarge Animal & Equine
Stockton Pet Hospital
Services
Low-Cost & Vaccine Clinics, General Veterinary Care, Emergency & Urgent Care
Reviews
236

What recent reviews say

A handful of long-term clients praise the personalized care and Dr. Byrne's gentle approach, especially with anxious or reactive animals. Many five-star reviews cite staff who explain procedures clearly and take time with pets. However, a vocal minority report significant billing concerns: delayed or missed communication on test results that harmed pets, charges for treatments they dispute as unnecessary, and prices substantially above competitors. The clinic's high cost paired with persistent customer service lapses around test delivery and recommendation transparency creates real friction for cost-conscious owners.

Recent shift: A one-star review from a year ago mentions staff turnover and loss of a previous doctor's legacy, suggesting organizational change may have occurred.

Praised for
  • kind and patient with anxious pets
  • thorough explanations of care and cost
  • experienced vets with long tenure
  • personal touch versus chain vets
Watch-outs
  • poor follow-up on test results
  • overpriced services
  • questionable treatment recommendations
  • charged for unnecessary procedures
compassionate-staffgentle-with-animalsclear-communicationskilled-vetsoverpricedpoor-follow-upresponsive-emergency-care
Best for: Owners of anxious or reactive dogs who value a calm, low-stress veterinary experience.
Think twice if: Price-sensitive owners or those seeking a second opinion on treatment recommendations; several reviews cite unexpectedly high bills and concern over upselling.

Strengths

  • Dr. Byrne's calm, patient handling of anxious or reactive pets
  • detailed explanations of procedures and costs upfront
  • strong continuity of care for long-term clients
  • personal approach; less like a chain clinic

Worth knowing

  • Dr. Byrne has treated some clients' pets for over five years, including one dog for its full 14-year lifespan
  • Staff print articles and create personalized nutrition plans during appointments
  • A fecal test delayed six days without communication; kitten contracted untreated giardia and exposed other household pets
  • Grooming services available in-house; staff noted for patience with difficult dogs

What reviews say by service

General Veterinary Care
Kind, patient vets who explain everything; complaints center on treatment recommendations perceived as unnecessary and high costs.
Emergency & Urgent Care
Limited review detail; one reviewer praised responsiveness, but no negative specifics.
Veterinary Dental Care
Listed on website; no review text speaks directly to dental services.
Exotic & Avian Care
Listed on website; no review text evidences this service.
Large Animal & Equine
Listed on website; no review text evidences this service.
Low-Cost & Vaccine Clinics
Reviews cite high vaccine and shot costs; does not align with low-cost positioning.

How it compares

  • Rated 3.8 against a 4.58 average across the 170 general veterinary care businesses listed here.
  • Has more Google reviews than 49% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 25
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
141
4
24
3
8
2
6
1
57

Common questions

Do they have experience with anxious or reactive dogs?
Yes. Multiple reviewers report staff who are calm, patient, and work to make uncomfortable pets feel at ease. Dr. Byrne is specifically praised for this.
What happens if a test comes back positive?
One reviewer experienced a six-day delay before being notified of a positive fecal test for giardia. Staff did not call when an initial email notification allegedly bounced, leaving the customer unaware their kitten needed treatment.
Should I expect high costs?
Yes. Multiple reviewers note prices higher than competitors and chain vets. Estimates for routine visits and vaccinations reported at $700-$1600 range; several customers felt charged for unnecessary treatments.
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Last updated 2026-07-10