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VCA Firehouse Animal Hospital

Updated 2026-07-10 · 1,287 reviewed · 184 listed · Scored from 451 Google reviews · How we rank ›

4.5(451) 76 composite score See reviews on Google ✓ Verified
Veterinary Dental CareGeneral Veterinary CareLow-Cost & Vaccine ClinicsVeterinary PharmacySurgery & Specialty CareEmergency & Urgent CareExotic & Avian CareLarge Animal & Equine
VCA Firehouse Animal Hospital
Services
Veterinary Dental Care, General Veterinary Care, Low-Cost & Vaccine Clinics
Reviews
451

What recent reviews say

Reviewers consistently praise the kindness and patience of veterinarians like Dr. Calloway and Dr. Farnsworth, with many noting the clinic's modern facility and willingness to help in emergencies. However, significant complaints centre on vaccine costs roughly four times higher than elsewhere, lack of informed consent before administering vaccines with known side effects, and high staff turnover. One reviewer discovered a surgical error nine years later that required expensive remedial surgery. The clinic appears stronger on compassion than on pricing transparency or procedural rigor.

Recent shift: One 3-star review initially critical of lack of informed consent on vaccine side effects was edited five months later to note the reviewer has had an overwhelmingly positive experience since, learned to better advocate for their dog, and now tends to see the same vet repeatedly.

Praised for
  • compassionate and patient care
  • staff go above and beyond
  • clean, modern facility
  • good with nervous pets
  • specific vets named positively (Dr. Calloway, Dr. Farnsworth, Dr. Longo)
Watch-outs
  • vaccine pricing significantly above market rate
  • lack of informed consent on vaccine side effects
  • high staff turnover and inexperience
  • pricing substantially higher than competitors
  • poor record-keeping and communication failures
  • surgical errors (ovarian remnant tissue left after spay)
compassionate-staffskilled-vetsclean-facilitygood-with-anxious-petsoverpricedpoor-follow-uppushy-upsellingcaring-bedside-manner
Best for: Pet owners seeking gentle, compassionate handling and willing to pay premium prices for established veterinarians like Dr. Calloway or Dr. Farnsworth.
Think twice if: Concerned about vaccine costs (reviewers report $80-88 per shot here versus $20 elsewhere) or concerned about record accuracy and informed consent practices.

Strengths

  • compassionate care and patient communication
  • vets stay beyond hours to handle emergencies
  • experienced individual vets (Dr. Calloway, Dr. Farnsworth) recognized for quality care
  • USDA certification for pet travel documentation

Worth knowing

  • Dr. Calloway, Dr. Farnsworth, and Dr. Longo are named for exceptional care
  • Sends handwritten cards to clients after pet loss
  • One reviewer discovered surgical error (ovarian remnant tissue) nine years post-spay
  • Clinic noted as having high staff turnover with new vets and technicians
  • Emergency vet stayed beyond scheduled hours to help unscheduled patient
  • Offers USDA certification for pets traveling to foreign destinations

What reviews say by service

General Veterinary Care
Praised for kindness and communication, but complaints of overpricing and record-keeping errors.
Veterinary Dental Care
Website lists advanced dental services but no specific review evidence.
Surgery & Specialty Care
One reviewer reported ovarian remnant tissue left after spay nine years prior, requiring expensive corrective surgery.
Low-Cost & Vaccine Clinics
Vaccine pricing complaint: $80-88 per shot versus $20 elsewhere; informed consent issue noted.
Emergency & Urgent Care
Positive: willing to help walk-in emergencies and vet stayed late to assist.

How it compares

  • Rated 4.5 against a 4.57 average across the 110 veterinary dental care businesses listed here.
  • Has more Google reviews than 67% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 67
Review volume 100
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
359
4
28
3
11
2
14
1
39

Common questions

Does VCA Firehouse help with emergency visits?
Yes. The clinic has helped walk-in emergencies; one reviewer reported a vet staying beyond scheduled hours to treat an unscheduled patient.
Can VCA Firehouse help me get my pet ready to fly internationally?
Yes. A reviewer noted the clinic provides USDA certification for pets traveling to foreign destinations.
What is the vaccine pricing here?
Reviewers report paying $80-88 per vaccine shot, which they note is significantly higher than prices of $20-30 reported at other clinics.
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Last updated 2026-07-10