Dr. Dick and Dr. Fitzpatrick earn consistent praise for patience, genuine care, and willingness to address every question without rushing patients. The team responds quickly to emergencies and builds strong rapport with anxious pets. However, two reviewers reported serious dental procedure issues: one claimed unnecessary extractions and poor temperature management; another objected to high prices and the requirement to use their in-house pharmacy instead of third-party options like Chewy.
Services span preventive care, dental work, surgery, and rehabilitation, with Dr. Dick particularly noted for his bedside manner and ability to guide owners through complex cases. Their website lists additional offerings including acupuncture, underwater treadmill, and laser therapy. The Speer location operates seven days a week and serves the Denver and Westminster areas.
Most visits deliver thoughtful, skilled care in a welcoming setting. Dr. Lisano and staff spend real time with anxious pets and owners, clearly explain options without pushing products, and offer affordable payment plans. One reviewer reported a weight documentation error that affected medication dosing; another noted the care plan isn't right for everyone.
Reviewers consistently praise the kindness and patience of veterinarians like Dr. Calloway and Dr. Farnsworth, with many noting the clinic's modern facility and willingness to help in emergencies. However, significant complaints centre on vaccine costs roughly four times higher than elsewhere, lack of informed consent before administering vaccines with known side effects, and high staff turnover. One reviewer discovered a surgical error nine years later that required expensive remedial surgery. The clinic appears stronger on compassion than on pricing transparency or procedural rigor.
Adopters and donors praise the clinic's no-kill mission, clean facilities, and kind staff who guide families through the adoption process. But recent reviews highlight frustrating gaps: vets who misread test results and hung up on clients, staff who were rude when correcting records, and adoptions of dogs later found to be behaviorally unsound. The best experiences often involve the shelter side; veterinary care feels unstable since a staff transition.
Last updated 2026-07-10