Review evidence is limited; no individual customer feedback is available. The business lists services including wellness care, diagnostics, surgery, training, pet sitting, and boarding.
Based on limited recent reviews, so treat this as low-confidence.
A well-established practice with exceptional staff warmth and clinical care. Multiple named vets (Dr. Herz, Dr. Llewellyn, Dr. Bleakley, Dr. Courtney, Dr. Andy) earn consistent praise for listening, explaining options clearly, and going beyond appointments. One recent review flagged record accuracy and communication delays, a departure from the norm.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Most visits yield praise for affordability and compassion, especially under Dr. O'Brien's care. Yet about one in six reviewers report poor communication from front staff, rough handling of nervous pets, and inconsistent care quality that sometimes contradicts what was promised over the phone. The clinic recently shows signs of improvement in organization and professionalism. Strong technical expertise and gentleness exist alongside occasional missteps in patient care protocols. Medication refill errors and high, unexplained quotes for routine procedures have frustrated long-term supporters.
Last updated 2026-07-10