A well-established practice with exceptional staff warmth and clinical care. Multiple named vets (Dr. Herz, Dr. Llewellyn, Dr. Bleakley, Dr. Courtney, Dr. Andy) earn consistent praise for listening, explaining options clearly, and going beyond appointments. One recent review flagged record accuracy and communication delays, a departure from the norm.
Recent shift: One recent 3-star review contrasts sharply with the historical pattern: the reviewer experienced record-keeping errors and slower communication, suggesting a possible recent operational decline after years of praise.
As listed on Google.
Credentials claimed:American Animal Hospital Association (AAHA) accredited
Operating:since 2007
As published by the business on its own website; not independently verified.
Review evidence is limited; no individual customer feedback is available. The business lists services including wellness care, diagnostics, surgery, training, pet sitting, and boarding.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Most visits yield praise for affordability and compassion, especially under Dr. O'Brien's care. Yet about one in six reviewers report poor communication from front staff, rough handling of nervous pets, and inconsistent care quality that sometimes contradicts what was promised over the phone. The clinic recently shows signs of improvement in organization and professionalism. Strong technical expertise and gentleness exist alongside occasional missteps in patient care protocols. Medication refill errors and high, unexplained quotes for routine procedures have frustrated long-term supporters.
Last updated 2026-07-10