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Northfield Veterinary Hospital

Updated 2026-07-10 · 1,287 reviewed · 184 listed · Scored from 571 Google reviews · How we rank ›

4.8(571) 91 composite score See reviews on Google ✓ Verified
General Veterinary CareLow-Cost & Vaccine ClinicsVeterinary PharmacySurgery & Specialty Care
Northfield Veterinary Hospital
Services
General Veterinary Care, Low-Cost & Vaccine Clinics, Veterinary Pharmacy
Reviews
571

What recent reviews say

Reviewers consistently trust Northfield with serious medical events: emergency surgery, end-of-life care, acute illness. Dr. Caldwell and Dr. Shelly earn repeated mention for listening, explaining options clearly, and treating pets like family. Staff (including vet tech Melissa) calm anxious animals and owners alike during high-stress visits. The hospital accepts same-day urgent cases and follows up afterward. Over years of repeat visits, clients report no unnecessary treatments and fair recommendations.

Praised for
  • compassionate staff
  • skilled vets who listen
  • emergency care availability
  • calm exam approach
  • knowledgeable and transparent
compassionate-staffskilled-vetsgentle-with-animalsclear-communicationresponsive-emergency-carehelpful-front-deskcaring-bedside-manner
Best for: Pet owners facing emergencies or complex medical cases who value transparency and compassionate care.

Strengths

  • accepts same-day urgent cases
  • named vets (Caldwell, Shelly) who explain options
  • emergency surgeries and end-of-life care
  • staff skilled at calming anxious animals

Worth knowing

  • Dr. Caldwell treats emergency cases and long-term patients with calm exam approach
  • Dr. Shelly provides ongoing care and relationship with pets over years
  • Vet tech Melissa skilled at handling large dogs (110 lb Great Dane) for X-rays
  • Staff follow up with patients after surgery
  • Available for same-day urgent visits
  • Responsive to client questions for days after appointment

What reviews say by service

General Veterinary Care
Calm, listening exams; long-term relationships with clients; reputation for not recommending unnecessary treatments
Emergency & Urgent Care
Accepts same-day emergencies including end-of-life cases that other hospitals refused; staff composed under pressure
Surgery & Specialty Care
Emergency surgeries performed; follow-up care provided post-procedure
Low-Cost & Vaccine Clinics
Quick, professional vaccine visits; staff take time addressing owner concerns about aging pets

How it compares

  • Rated 4.8 against a 4.58 average across the 170 general veterinary care businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 86
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
521
4
13
3
9
2
6
1
22

Common questions

Do they take same-day emergency visits?
Yes. Reviews mention same-day urgent appointments for limping, acute stomach issues, and out-of-town emergencies.
Will they perform emergency surgery if other hospitals refuse?
Reviewers report Northfield accepted critical cases when other hospitals would not, including end-of-life surgery.
Do they follow up after surgery?
Yes. One reviewer noted the hospital checked in on their dog after surgery.
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Last updated 2026-07-10